Effective Date: 12/09/2025
Last Updated: 12/09/2025
Dinng – Momos, Bao & Ramen (“Dinng”, “we”, “us”, or “our”), operated by Epic Licious Food LLP (ACE-2220), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you engage with us online (via our website, digital platforms, campaigns, delivery partners) and offline (through dine-in services, events, physical forms, or customer interactions).
• Personal Information: Name, email address, phone number, postal address, company name, designation, billing details, payment details, identity proof (if required).
• Usage & Technical Information: IP address, browser type, device identifiers, operating system, location data, cookies, pixels, and clickstream data.
• Offline Interactions: Information shared via business cards, forms, event registrations, seminars, workshops, exhibitions, or phone inquiries.
• Marketing & Communications Data: Preferences for receiving updates, engagement with SMS, WhatsApp, emails, or direct mailers.
• Third-Party Data: Information from advertising networks, analytics providers, CRM systems, and social media platforms.
• Directly: Forms, sign-ups, event registrations, meetings, calls, and direct communications.
• Automatically: Cookies, log files, analytics tools.
• Third Parties: Marketing platforms, ad networks, analytics providers, business partners, and offline event organizers.
• Delivering and improving services and customer experience.
• Running growth marketing campaigns, targeted ads, retargeting, and performance tracking.
• Communicating updates, promotions, newsletters, and offers.
• Conducting surveys, feedback sessions, and customer support.
• Processing payments, invoices, and contracts.
• Personalizing content, recommendations, and customer journeys.
• Complying with legal and regulatory requirements.
• Event participation records and follow-up communications.
• Lead generation and nurturing through CRM systems.
• Direct sales, consultations, and client onboarding.
• Accounting, tax, and compliance documentation.
• Service Providers: Analytics, CRM, cloud storage, payment gateways, marketing platforms (Google Ads, Meta Ads, LinkedIn, HubSpot, Mailchimp).
• Business Partners: For collaborations, campaigns, or joint events.
• Regulators & Authorities: If required under law, court orders, or investigations.
• Internal Teams & Affiliates: For business operations, investor reporting, or franchise support.
• Business Transfers: If we merge, acquire, or transfer business assets.
• We use cookies, tracking pixels, and scripts for analytics, advertising, and personalization.
• Offline marketing data may be synced with online tracking tools for remarketing campaigns.
• Users can manage cookie preferences via browser settings.
• Personal data retained as long as necessary for service delivery, business operations, or legal compliance.
• Offline physical records are securely stored and disposed of when no longer needed.
• Encryption, access controls, and secure servers are used for online data.
• Offline data stored in locked facilities with restricted access.
• Despite safeguards, no system is 100% secure.
• Access, correction, or deletion of your data.
• Opt-out of marketing communications.
• Restrict or object to processing activities.
• Request data portability.
• Withdraw consent at any time.
• Our services are not intended for children under 16.
• We do not knowingly collect data from children.
• Your information may be transferred to countries with different data protection laws.
• We ensure legal safeguards for such transfers.
• We may update this Privacy Policy periodically.
• Updated versions will be posted with revised dates.
For any queries regarding this Privacy Policy or data practices, contact:
Epic Licious Food LLP (ACE-2220)
Operator of Dinng – Momos, Bao & Ramen
Email: marketing.dinng@gmail.com
Phone: +91-99773146479, +91-8873743445
Address: Shop 4, KB Complex, Jagabhai Park, Rambag, Nirant Cross Road, Opposite Ramkrashna Party Plot, Mani Nagar, Ahmedabad